Want to be a Mystery Shopper?

As a Mystery Shopper it’s not just about the shopping. It’s about the journey you take from your first interaction with a business or brand, through to the final purchasing stage. Tasks may include purchasing a product, asking questions, registering complaints or behaving in a certain way. From your customer journey, you will provide a detailed report and feedback about your experiences.

Please read the following information to understand the expectations and requirements of a Mystery Shopper.

Mystery Shopping will work for you if you:

  • Love to shop
  • Understand you will be an independent contractor and must be willing to get an ABN
  • Understand that there is no guarantee of a set income or number of shops per month
  • Need to be flexible, reliable and maintain confidentiality
  • Are committed to meet deadlines
  • Want to help organisations improve their customer service
  • Are a great story teller
  • Are detail orientated, thorough, observant and objective
  • Enjoy typing and completing detailed reports
  • Are readily contactable

What skills will you need?

  • Data entry skills
  • Good memory
  • Strong spelling and grammar
  • Strong observation skills
  • Excellent time management skills
  • Keen eye for attention to detail

What tools will you need?

  • Reliable car and current drivers license
  • Computer with internet access
  • Printer, phone, scanner or fax
  • Permanent email address
  • A current street directory or GPS

What attributes do you need?

  • Friendly and outgoing
  • Well groomed
  • Professional work ethic
  • Enjoy role playing
  • Honest and Reliable
  • Objective and Unbiased
  • Sense of urgency – meeting deadlines
  • Passionate about customer service
  • Great attitude and open to constructive feedback

If you think Mystery Shopping is for you, then contact Personally Recommended today.